Have a question about your montly bill? Contact our Director of Customer Service, Chasity England at firstname.lastname@example.org.
We offer a variety of customer service programs to benefit the needs of our customers.
- BUDGET BILLING
Pay your electric bill in 11 equal payments. Only residential accounts who have maintained service at the requested location for a minimum of twelve months are eligible to apply. Member accounts must be current to participate. Sign up January through March.
- BANK DRAFT PAYMENT PLAN
You can have the amount of your electric bill automatically drafted from your checking account.
- ONLINE BILL PAY
View your bill or you can pay online with an e-check or credit card payment.
- PROJECT HELP
A variety of programs about your energy use and safety are available for your civic, school or other group meeting.
- THE TENNESSEE MAGAZINE
Your source of information about what's happening to and for Holston Electric Cooperative members.
- ENERGY LITERATURE
We have a wealth of information about energy and its use.
- MEETING ROOMS
The offices in Rogersville and Church Hill have meeting rooms available for public use. Reservations are required.
- CALL US BEFORE YOU BUILD
Get all the details about your electric service BEFORE you build.
PAY AT BANKS
- Civis Bank
- Capital Bank
- First Community Bank
- US Bank