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Customer Services
We offer a variety of customer service programs to benefit the needs of our customers.
- EQUAL MONTHLY PAYMENT PLAN (EPAY)
- BANK DRAFT PAYMENT PLAN
- DELAYED PAYMENT PLAN
- PROJECT HELP
- PROGRAMS
- THE TENNESSEE MAGAZINE
- ENERGY LITERATURE
- MEETING ROOMS
- CALL US BEFORE YOU BUILD
- PAY AT BANKS
- AFG Crdit Union
- Citizens Bank of East Tennessee
- Green Bank of Rogersville
- First Community Bank
- Green Bank of Bulls Gap
- Highlands Union Bank
- SunTrust Bank
- US Bank
Pay your electric bill in 11 approximately equal payments. Sign up early in the calendar year
You can have the amount of your electric bill automatically drafted from your checking account.
If the due date of the electric bill falls in the middle or later part of the month, this program allows most qualified senior citizens and those on a fixed income to pay the bill on the 5th of the next month with no additional penalty.
Add a dollar a month to your electric payment to help those less fortunate to stay warm in the winter.
A variety of programs about your energy use and safety are available for your civic, school or other group meeting.
Your source of information about what's happening to and for Holston Electric Cooperative members.
We have a wealth of information about energy and its use.
The offices in Rogersville and Church Hill have meeting rooms available for public use. Reservations are required.
Get all the details about your electric service BEFORE you build.
Many area banks accept payments in full for your current electric bill, including