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Outage Reporting: (423) 272-8821 or (423) 235-6811

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About Us

Welcome

At Holston Electric Cooperative (HEC), our mission is to provide safe, dependable electric service to our member-owners at a reasonable cost. Our value is service.

Formed in 1940, Holston Electric Cooperative is member-owned distributor of Tennessee Valley Authority power, providing service in Hawkins and Hamblen counties in rural upper East Tennessee. Our vision is to deliver a level of electric service that meets or exceeds our customers’ expectations.

Our business goals are:

  • To supply our members with economical, reliable service.
  • To promote and inform our members of the benefits of cooperative electric service and of the safe and efficient uses of electricity.
  • To develop our employees’ professional skills and increase job satisfaction through training and education.
  • To recognize employees’ unique talents, personalities and contributions to our quality service efforts.
  • To protect and preserve our natural environment.
  • To foster the continued residential, commercial, and industrial growth of our region.

Holston Electric Cooperative provides electric service to more than 30,000 residential, commercial and industrial customers, has a 525 square-mile service area, and operates a distribution system of more than 2,600 miles with 12 substations in operation. The headquarters building is located in Rogersville and branch offices are located in Church Hill and Russellville.

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©2023 Holston Electric Cooperative, Inc. Our vision is to deliver a level of electric service that meets or exceeds our customers\' expectations.

  • About Us
    • Welcome
    • History
    • Board of Directors
    • Contact Us
  • My Account
    • My Bill
    • Service Change
    • Life Support Classification
    • Customer Service
    • Obtaining Service
  • My Home
    • Energy Savings
    • Home Evaluation
    • Safety Tips
    • Tree Trimming
      • Row Mgmt
      • Right Tree in the Right Place
      • Tree Trade Alliance
      • Trees and Energy Conservation
    • Security Lighting
    • Generate Your Own Power
    • Electric Vehicles
    • Solar Calculator
  • My Community
    • Project Help
    • Auditorium
    • Short Story Guidelines
    • Co-op Connections
  • Policies
    • Employment
    • Rates
    • Bylaws
    • Mobile App Support
    • ACP Benefit
    • Right of Way
    • Grounds Maintenance
  • Rates